RunBaby Policies
Shipping Policy
Shipping Locations
We currently deliver across the following states:
- Tamil Nadu
- Kerala
- Karnataka
- Telangana
Order Processing
- Orders are processed within 1–2 business days after successful order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
| Location | Estimated Delivery Time |
|---|
| Kerala | Within 3 business days |
| Tamil Nadu | Within 5–7 business days |
| Karnataka | Within 5–7 business days |
| Telangana | Within 5–7 business days |
Note: Delivery times may vary due to festivals, public holidays, weather conditions, or courier delays.
Shipping Charges
- Flat Shipping Fee: ₹100 per order
Order Tracking
- Tracking details will be shared via SMS, WhatsApp, or email once your order has been dispatched.
Cancellation Policy
Order Cancellation
- Orders cannot be cancelled once they have been confirmed.
- Please review your order details carefully before placing your order.
For urgent assistance, please contact us immediately after placing your order.
Return, Replacement & Refund Policy
10-Day Replacement Guarantee
We offer replacement within 10 days of delivery for the following cases:
- Wrong product received
- Damaged product received
- Manufacturing defects
- Size issues (subject to stock availability)
Replacement Conditions
To qualify for a replacement:
- The request must be raised within 10 days of delivery.
- The product must be unused and unwashed.
- Original tags and packaging must be intact.
- Clear photos/videos must be provided for verification.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:
- Used products
- Washed products
- Products damaged after use
- Products without original packaging
- Change-of-mind purchases
Refund Policy
- We do not offer refunds.
- Eligible claims will be processed through product replacement only.
Return Shipping Charges
- Return shipping costs must be borne by the customer.
Privacy Policy
At Runbaby, we value your privacy and are committed to protecting your personal information.
Information We Collect
We may collect the following information:
- Name
- Mobile Number
- Shipping Address
- Email Address (if provided)
- Order Information
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Share order updates and tracking information
- Improve our products and services
Data Protection
- We do not sell, rent, or share customer information with third parties for marketing purposes.
- Information is shared only with trusted service providers necessary for order processing and delivery.
Terms & Conditions
Product Information
We strive to display product images, descriptions, and colours as accurately as possible. However, slight variations may occur due to photography and screen settings.
Pricing
- All prices are displayed in Indian Rupees (INR).
- Runbaby reserves the right to update pricing, offers, and product availability without prior notice.
Orders
Runbaby reserves the right to refuse or cancel orders due to:
- Product unavailability
- Pricing errors
- Fraudulent activity
- Incorrect customer information
Intellectual Property
- Logos
- Product images
- Graphics
- Descriptions
- Text content
All website content, including are the property of Runbaby and may not be copied, reproduced, or distributed without prior permission.
Policy Updates
Runbaby reserves the right to modify these policies at any time without prior notice.
Our Company
Our Categorys
Contact Us
2/87H, Muthu gardens, Bodipatti, Munnar main road Backside to Aruna kalaiyarangam, Udumalpet 642112
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